Question

Which of the following actions taken by salespeople may be considered unethical?

a. Forcing a customer to buy only from the salesperson's organization
b. Misrepresenting their products
c. Offering special inducements to the employees of a prospect
d. Linking the sale of one of the salesperson's products to the purchase of one of the buyer's
e. All of the above may be considered unethical

Answer 1

Letter e is correct. All of the above may be considered unethical.

Step-by-step explanation:

In this question, all items can be considered unethical due to the fact that, in all alternatives, there is pressure to sell and a lack of transparency in the seller's conduct towards the company and the consumer.

Anti-ethical practices generally occur when there is internal pressure for salespeople to increase sales volume, so this is not an ideal practice for building customer relationships and achieving long-term results.

Ideally, salespeople should be trained to use ethical sales techniques, which increase organizational value, consumer satisfaction and perception, as well as helping to build long-lasting and profitable relationships with consumers.