Question

In the context of the various roles employees take up in an organization, who among the following is most likely to spend a lot of their time listening?

Answer 1

Managers

Step-by-step explanation:

On average, workers spend 55 percent of their workday listening, and managers spend about 63 percent of their day listening.Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice(London: Routledge, 2011), 177. The managers have to listen everyone in an organization from subordinates to higher ups