Question

In the airline industry, frequent-flyer programs, ticket kiosks, and e-ticketing are all examples of capabilities that are:________.a. rare.b. causally ambiguous.c. socially complex.d. valuable.

Answer 1

The correct answer is D

Step-by-step explanation:

FFP stands for the Frequent flyer program is the one which is a loyalty program that is offered by the airlines. It is offered to clients or passengers in order to encourage the customers to accumulate the points.

E- ticketing is the offering the ticket in digital form which as valid as the paper ticket.

Ticket kiosks is the also the same where the tickets are sold.

All these are the example of the valuable capabilities as it is unique among the set of the potential and the current competitors.