Answer:
The answer is: B.negative, because the woman is expressing hopelessness.
Step-by-step explanation:
Let's start by discarding the other options first...
Letter A is not possible, as she's completely aware of what's she's saying, just like the rest of the women, no confusion from anyone. Letters C and D aren't possible, as "positivity" doesn't quite relates to this words, it's actually the opposite, also, the fact that they're all in agreement, doesn't mean it's positive, at the end, they're there for a reason, she feels she can trust them as she possibly has trusted other things in the past, just as the fact of expressiong herself.
Finally, the second option is the most suitable, as actually "desperation" means "hopelessness", "recklessness", in addition to the fact that she is talking about "the problem" which implies a negative feeling.