Answer:
There are certain key points that a service provider should always keep in mind while communicating with their customers. Those points are explained in the below mentioned explanation part of the answer.
Step-by-step explanation:
- Create the best first impression with their customers by greeting them with great lines.
- Always stay polite and kind throughout the conversation.
- Listen patiently and address each of their doubts in an easy and understandable way possible.
- Do not waste time in any sort of random gossip as that might irritate the customers.
- Most importantly always stay positive throughout the conversation as this might create a great impact.