Question

A business that writes letters to customers to confirm their orders or requests should make sure that the letters contain:

1. product ratings and grades.
2. all the necessary information.
3. exchange rates.
4. a map of all business locations.

Answer 1

2. all the necessary information

Step-by-step explanation:

Letter for confirmation of orders or requests are drafted so as to confirm from the customer whether the products or services the business is about to deliver are exactly the same as per the customer requirements.

The letter would include all the necessary details such as:

1. Order acknowledgement and acceptance, reference no of the order
2. Order details such as product description, order quantity, order price, discounts applied
3. Estimated order fulfillment date and dispatch details

Thus, in short, all the necessary information which relates to the order placed must form part of such letter.