Answer:
0.48 %
Step-by-step explanation:
Last year productivity: packages delivered / no. of drivers
=103,225/85
=1,214.41
This year productivity : packages delivered /. no. of drivers
=112,260/92
=1,220.22
change is productivity is : this year's productivity - last year's productivity
=1,220.22- 1,214.41
=5.81
percentage change =5.81/1214.41 x 100
=0.48 %