Question

What should you do to correct this problem with the printer?

A user reports that his dot-matrix printer is printing dark and clear on the left side of the paper but that the print is very light on the right side of the paper.


A. Adjust the platen
B. Replace the ribbon.
C. Clean the ink nozzle.
D. Align the print head.
E. Adjust the transfer roller

Answer 1

A. Adjust the platen

Step-by-step explanation:

Answering the question, since this is a dot-matrix printer, to properly hold the papers inserted in them, a dot-matrix printer makes use of the platen (which is basically a roller made of rubber). As it prints, it also uses this platen (roller) to advance the paper on which it is printing. Since one side of the paper being printed is dark and clear, it is possible that the paper is not being held evenly by the platen so adjusting the platen is a quick fix to correcting the issue.

By the way, dot matrix printers are great printers that print at relatively high speed and they make copies of their prints look exactly like the original prints.

Hope this helps!