Question

Greene Creations, a popular furniture manufacturer, provides employee support through various workshops on interior design techniques. It also offers three-month courses on various aspects of decorating a home, from suitable paint for a media room to contemporary outdoor furnishings. This adds to employees' existing knowledge and skill sets, helping create customer satisfaction. In this scenario, which approach to employee development is Greene Creations taking?

A) assessment
B) formal education
C) job experiences
D) interpersonal relationships
E) counseling

Answer 1

The correct answer is letter "B": formal education.

Step-by-step explanation:

Formal education is an approach of employee development by which firms try to provide workers all the tools possible for their proper and professional training regarding the role they will play within the production. The technique aims to have more skilled workers so their productivity increases, the company productivity raises, which equals more revenues for the firm.