Final answer:
Managers struggle to work together due to focusing on stock prices, short-term metrics, and being busy with urgent matters. The correct option is f) A,B and C only.
Step-by-step explanation:
The reasons why managers often struggle to work closely together to create customer value are:
- Managers focus on improving their own firm's stock price. This means they prioritize their own company's financial performance over collaboration with other managers.
- Metrics are short term and local, meaning they focus on immediate results rather than long-term collaboration.
- Managers are often too busy putting out fires or dealing with urgent matters to focus on learning how to implement collaborative business models.
Therefore, the correct answer is f. д, b, and c only.