Answer:
0.3204 or 32.04%
Explanation:
Population mean weight (μ) = 14.6 pounds
Standard deviation (σ) =3 pounds
Assuming a normal distribution, for any given weight 'X' the correspondent z-score is determined by:

For X= 16 pounds:

A z-score of 0.4667 is equivalent to the 67.96-th percentile of the distribution, the probability of a ball being discarded is:

The probability that a randomly selected bowling ball is discarded due to being too heavy to use is 0.3204 or 32.04%