Answer:
b. False
Step-by-step explanation:
Direct communication and active conflict resolution is more likely to lead to conflict than other more passive or indirect ways of dealing with problems. People in collectivist societies tend to want to avoid conflict in order to maintain the stability of the group, which means that these strategies are not the best ones for them to use. Collectivist societies are those in which people value the good of society above the welfare of the individual.