Question

An elderly war veteran with prostate cancer and coronary artery disease is hospitalized for urosepsis. The client becomes angry with the unlicensed assistive personnel (UAP), who is trying to help the client bathe. Later, the UAP expresses frustration with the client to the registered nurse. Which statement would be the most appropriate response?

1. "I'll talk with the client to see why the client is angry."
2. "It sounds like you shouldn't work with this client, so I will reassign you."
3. "Let's go together to ask about the client's concerns."
4. "Why don't you go talk with the client about why the client is angry?"

Answer 1

"Let's go together to ask about the client's concerns" statement would be the most appropriate response.

Step-by-step explanation:

Anger often is a sign of anxiety, apprehension or loss of control psychiatric distress. That soldier has undoubtedly been in charge for a decade. The client has lost control, triggering frustration, due to deteriorating health problems and an acute illness. The emotions will certainly be intensified by hospitalization and by workers such as the UAP, who are able to do something for the customer alone.

An angry client should be able to express his thoughts publicly. The dialog must be conducted in a transparent, rational, unjustified manner.

The nurse will explain how to address these problems to the UAP. The UAP plays an important role in the elaboration, by the individual, of an interdisciplinary health and daily activities. The nurse and UAP should therefore work together to understand the needs of the client. We then can collaborate with the patient to build maintenance programs and ADLs that provide consumers with more flexibility and quality of care.