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Which of the following is a set of activities used to implement a management orientation that stresses customer satisfaction. a. Customer management b. A control system c. Reciprocity d. Planning strategy
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Which of the following is a set of activities used to implement a management orientation that stresses customer satisfaction. a. Customer management b. A control system c. Reciprocity d. Planning strategy e. Marketing

User UModeL
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Answer: Marketing

Step-by-step explanation:

Marketing is the process whereby a business establishment presents it's products to the public that meets specific customer needs. Marketing is centered on customer satisfaction.

User Kerline
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