Answer:
Letter D. All of these.
Step-by-step explanation:
To improve hearing before a meeting, some steps must be well established.
The agenda is a tool that should be developed and written together with meeting participants, the chair, and the secretary. It should contain the central objectives of the meeting, the order and time for each item to be discussed. It is also important to be mentally prepared about what will be said, how to deal with disagreements and strategies on how to involve participants in the meeting. One way to add value to the meeting is to express emotions, as often a smile or a nod from the speaker or audience suggests respect, a friendly stance, and a positive intention around the meeting that makes it lighter and more impactful to attendees.