Question

Alyssa wants to become a better listener in the workplace. Which of the following is the best technique she can do to improve her listening skills?

A. Don't maintain direct eye contact because doing so may distract the speaker.
B. Interrupt whenever she has an opinion on the topic to share with her speaker.
C. Rephrase and summarize the speaker's message in her own words.
D. Avoid asking any questions because doing so may distract the speaker.

Answer 1

The answer is C. It’s best to summarize what you were listening to.