Answer:
Thinking (Encoding)
Step-by-step explanation:
The way we process and utilize information on a daily basis can be understood by the information-processing process. Psychologists have attempted to explain the theory of information processing and the different stages of memory in human being. According to them, there are 4 stages of information processing; attending, encoding, storing, and retrieving. From the example, Jack looks to be thinking and thus he is trying to encode the message even though there were errors.