159k views
1 vote
Customers who are good at generating new product ideas or applications of products or services are called _________.

1 Answer

6 votes

Answer:

lead users.

Step-by-step explanation:

Remember products are made for customers, and when customers provide helpful feedback that leads to new products or applications of products it's even better.

Lead users provide a lead to product success. They are good at providing feedback for free, like what needs to added or removed etc.

It is important to note that most big companies rely on customer feedbacks for new product launches.