Question

A user from the accounting department has contacted you regarding problems with a dot matrix printer. When you examine the output from the printer, several letters have missing dots from the page. What should you do?

Answer 1

Replace the printhead is the correct answer.

Step-by-step explanation:

Because in the following statement, that person is from the department of the accounting then, he call the technician regarding the problem occurs in the printer which is dot-matrix printer and when he examined the dot-matrix printer and replace the printhead because when he print any document then, he finds that some letters have missing from the page.