Answer:
B.closing
B.follow-ups
Step-by-step explanation:
You should know as a real estate buyer or seller that the actual point of sale where the customer agrees to buy the property is the closing stage. At this stage, everything is finalized, and the buyer is now ready to buy the property.
Also, you should know that the stage that relates to the post-sale interaction with the customer is the follow-ups. All the processes that are required to be completed after the closing stage, is being done during the follow-ups. And if you want to become a real estate agent, you should learn these by heart for your whole life.