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The process of resolving conflicts between a customer and a business with the use of a third party whose recommendations are nonbinding is
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The process of resolving conflicts between a customer and a business with the use of a third party whose recommendations are nonbinding is

User Roykasa
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Answer: Mediation

This is a structured, interactive process where an impartial third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.

User Wojteks
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