A. to bring a third party into their negotiations who has the ability to make binding decisions.
In arbitration, the parties involve usually appoint a third party who is impartial and who listen to both parties’ positions and arguments. Parties opt for a private dispute resolution procedure instead of going to court to settle their dispute.
In some cases, witnesses are called to give oral testimony and documentary evidence are collected where applicable with a view to resolving the dispute.
It is to be noted that parties to arbitration generally agree in advance that the resulting award will be final and binding upon them in an arbitration.