Question

11-To work in customer service, you need to be a good…….

a- communicator
b-player
c- casualty
d-chemist

12- He got a….. for his hard work.
a- cuisine
b-certificate
c- qualification
d- reward

13-….... is the work of building something.
a- construction
b- industry
c- structure
d-attitude

14- Next summer, I'm travelling to Paris, I……
a- don't wait
b- can't wait
c- wait for
d- am waited

15- A/An..... is a period of time working in order to learn skills needed to do a job.
a- apprenticeship
b-tenant
c- labour
d-industry

16-……..skills or knowledge that make you eligible for a job or work.
a- applications
b-qualifications
c- casualty
d-compassion

17- After I graduated, I got a two- year......... to work here.
a- contact
b- connect
c- contrast
d- contract

18- He is a new graduate. He doesn't have any…... experience.
a- practical
b- study
c- degree
d-academic

19- I'm…..., but I thought my daughters paintings were the best.
Magt
a- biased
b- non- biased
c- based
d-non-based

20- The printing machines are always......... down, I need to buy a new 'one.
a- sitting
b-breaking
c-feeling
d-restraining

Answer 1

Answer: (A), (D), (A)

Step-by-step explanation:

To work in customer service you must be able to talk and be social to your customers, so a good communicator is a no-brainer. (A)

He got a reward for his hard work seems to be the best answer right next to certification, but I personally think a reward is common sense. (D)

Construction is a no-brainer. (A)