Question

Kerry bought a new kettle which was described as being pink on the outside of the box. However, when Kerry opened the box the kettle was actually blue in colour. Does Kerry have any rights as a consumer?​

Answer 1

Yes

Step-by-step explanation:

Kerry has rights, but she can't sue the company for tricking her. It was probably accidental. Kerry should ask for a refund or return it to the store. If the packaging wasn't accidental, she can ask for them to paint it or exchange it for another. This applies to when it was an accident.