Answer:
1. Work with their emotions
The key thing to remember is that anxiety is not a rational disorder. Therefore, a rational response will most likely not help, especially during a moment of distress. Instead, try to work with the emotions. Accept that they feel anxious and, rather than being direct, be patient and kind. Remind them that while they may feel distressed, the feeling will pass.
Work with the irrational thoughts and acknowledge that the person is worried. For example, try something like: “I can understand why you feel that way, but I can assure you that it’s just your anxiety. It isn’t real.”
2. Focus on their feelings
Don’t ask why the person is feeling anxious. Instead, ask them how they are feeling. Encourage them to list their symptoms. Give the sufferer room to feel without interruption. If they’re crying, let them cry. It’ll release the pressure faster.