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Which part of the customer service resolution process requires active listening? A.testing products and services B.evaluating customer service managers C. assessing the situation D. creating Key Performance
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Which part of the customer service resolution process requires active listening?

A.testing products and services
B.evaluating customer service managers
C. assessing the situation
D. creating Key Performance Indicators (KPIs)

User Scooterman
by
7.8k points

1 Answer

8 votes

Answer:

it could honestly be either B or C

Step-by-step explanation:

bcuz you need to listen to people during both situations

User Vertti
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