a crack on the wood (not resulting from misuse or improper care), a significant scratch or dent on the product that can’t be retouched and will impair the quality or use of the furniture.
* defective mechanism, not resulting from misuse.
Handmade products will generally vary in color or texture. The appearance may vary in natural, stained or dyed wood surfaces; in painted wood or metal surfaces, particularly those applied by hand such as *antique* style finishes; and in furniture coverings which are often from different dye lots. Neither wood, leather, metal nor fabric products are suitable for outdoor use, unless expressly specified. Leather and fabric are subject to natural wear and may discolor, fade, tear, stain, stretch, wrinkle or shrink. Wood and metal may stain, scratch, chip or fade or darken.