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What effective communication techniques that I have learned in the therapeutic communication book could have helped the receptionist to get more information ​

What effective communication techniques that I have learned in the therapeutic communication book could have helped the receptionist to get more information ​
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what effective communication techniques that I have learned in the therapeutic communication book could have helped the receptionist to get more information ​

User Jclehner
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Effective because explanation
User Aneuryzm
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