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At the end of their discussion of the productivity problems in Ron's department, Cole restated Ron's concerns: "In other words, Ron, we need to

train your workers." Which aspect of active listening does Cole's statement exemplify?
O a. Developing a listening attitude.
O b. Confirming understanding of the speaker's message by using feedback.
O c. Clarifying by asking questions.
O d. Giving the speaker full attention.

1 Answer

6 votes

Answer:

B.

Step-by-step explanation:

Sorry if I'm wrong. good luck

User SimonMayer
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