76.4k views
4 votes
The tone of voice you use when dealing with customers is especially important on the phone, when nonverbal cues are missing from the conversation.

a) true
b) false

1 Answer

2 votes

Answer:

true

Step-by-step explanation:

there is no real explanation for it but you want to seem professional and change your time depending on who or what your talking about

User Edi H
by
3.1k points