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You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing statement was incorrect. After looking over the statement, you determine that
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You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing statement was incorrect. After looking over the statement, you determine that the customer is mistaken: the statement is correct. What should you do before writing your message

User Mosho
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4 votes

Answer:

As usual we should correct our mistake

User Manoj Kasyap
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