Question

Fewer and fewer customers have been coming into the restaurant, so Bill, the manager, decides to change the entire menu. After he does this, he finds out that people loved the food, but the service has been driving people away. This represents what kind of problem in the decision-making process? O a) Failure to develop enough options O b) Failure to correctly define the problem c) Failure to act on a decision O d) Failure to evaluate the decision

Answer 1

failure to correctly define the problem

Explanation:

He changes the menu without identify that the real problem was the service.