Question

‏Which behavior would best describe someone who has good communication skills with customers ? a ) Following up with some customers b ) Talking to customers more than listening to them c ) Repeating back what the customer says d ) Interrupting customers frequently

Answer 1

Hey there!

The answer is clearly A here.

Let me tell you why.

Would it be okay to not give customers the chance to talk (Choice B)?

Would it be okay to repeat everything (Choice C)?

Would it be okay to interupt your customer oftenly (Choice D)?

Hope this helps!

Have a great day!

Answer 2

A. following up with some customers