Question

10. Publishing representatives who call on college professors to inform them of their company's new publications have a great deal of freedom in their jobs. They have only a general sales pitch, which they tailor as needed. Based on this information, we can say that the job of these publishing representatives ________.

Answer 1

Scores low on degree of formalization

Step-by-step explanation:

Degree of formalization of a process is the level to which the process is free of the personal input of the individual executing the process.

It implies that in high degree of formalization process execution is set and the same steps are followed by all participants.

In the given instance Publishing representatives have a great deal of freedom in their jobs.

They tailor their sales pitch as they see fit.

This shows a low degree of formalization in the sales process