Question

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Derrick is having trouble figuring out why his computer monitor's image is distorted. He has exhausted all of the troubleshooting ideas he can think of and has decided to contact the customer support number for his device. The Technical Support Specialist tells him that he can fix the problem but will need remote access to his computer. Remote access refers to:

using a remote control like your television has to control your device.

taking control of the operation of a computer without physically using it.

allowing someone from a remote location to come and provide in-home service on your computer.

buying a remote control peripheral and installing it on your computer.

Answer 1

I think it's the second option.

Step-by-step explanation:

Definitely not the first or last choice.