Answer:
Option d: Mediation
Step-by-step explanation:
Alternative dispute resolution (ADR)
This is simply known as other processes of managing or resolving conflicts than the use of traditional Court processes or litigation. There are three methods of ADR. it includes:
1. Negotiation
2. Mediation
3. Arbitration
Mediation
This is simply known as a type of an ADR where a neutral third party helps to quickens the communication process between the conflicting parties so that they can work out their own mutually acceptable agreement.
Mediators
This are people who are part of the mediation. They are regarded as an unbiased facilitators of communication usually between the parties in a private setting.They do not decision-making power with respect to the outcome of the mediation. A neutral person in this case is regarded as an individual who is not in support of either party in the conflict and they are often called the mediator.