Question

Broker A is involved in an exclusive right to sell listing with his seller client, Seller S. After receiving the property condition disclosure form from Seller S, Mark hosts an open house to promote his new listing. At the open house a customer expresses concerns about radon levels in the area. Seller S did not indicate a radon problem on the property disclosure. What is Broker A's best course of action in this situation

Answer 1

In such a scenario, it is recommended that Broker A should acknowledge the concerns of the customer because this is a material concern. They should then remind the customer that there exists a Property Disclosure Form which is made by the Seller that the customer is allowed to view to see if there is anything wrong with the house.

You as the broker, are acting on behalf of the seller so should not disclose any information than what is on the Property Disclosure Form.

If however, you know of a radon problem in the property in your personal capacity, the law requires that in the interest of safety, you reveal this to the customer if the seller did not disclose this in the form.