Answer:
The predicted number of customers for APP in 2022 is of 1.37 million, and of BPP is of 2.59 million.
Explanation:
Exponential function:
An exponential function has the following format:

In which
is the initial value and r is the rate of change.
11% of a city's population switches from phone service provider APP to phone service provider BPP each year, and about 5% of the populaton switches from BPP to APP each year.
This means that each year, the BPP amount increases by 11 - 5 = 6%, and the APP decreases by 6%. So the equations are:
BPP:


APP:


In 2018, there were 1.75 million customers of APP and 2.05 million customers of BPP.
This means that

Thus


Find the predicted number of customers for each provider in 2022.
2022 - 2018 = 4, so we have to find A(4) and B(4).


The predicted number of customers for APP in 2022 is of 1.37 million, and of BPP is of 2.59 million.