Question

Your clients don't need to be sold a product - they have already subscribed to your expensive premium service. But they do need to be able to call on you when they have a problem with the service or when they require special consideration. You provide technical support, solve problems, and make sure the customer is included in special events that your company sponsors. You also make certain that everyone who is a premium subscriber is sent an annual gift, compliments of your company. Because you don't meet your customers face-to-face, you sometimes call yourself an electronic concierge! What kind of sales are you involved in

Answer 1

Inside selling

Step-by-step explanation:

Inside selling is also called remote or virtual selling and involves sale of goods and services using phone email or the internet to reach out to customers.

This is the opposite of in person sales.

It is commonly used in Business to Business or Business to Customer sales.

In the given scenario you don't meet your customers face-to-face, you sometimes call yourself an electronic concierge. Also everyone who is a premium subscriber is sent an annual gift, compliments of your company.

This is inside selling