Answer:
D 1. Practice active listening
E 2. Remove distractions
A 3. Recognize and call out your emotions
C 4. Prepare for tricky conversations
B 5. Take a speech class/course
Step-by-step explanation:
I have been able to match verbal communication strategies in Column A with
the challenges that they address in Column B.
So, in order to deal with the issue of missing details from what was told, it's important that one practice active listening. Removing distractions can help in dealing with the issue of thinking too much of what to say next. When one is distracted, he finds difficult to remember the exact thing to say. Taking a speech class/course will help one who is always afraid of public speaking.