Answer:
b. 2.333
Explanation:
Test if the mean transaction time exceeds 60 seconds.
At the null hypothesis, we test if the mean transaction time is of 60 seconds, that is:

At the alternate hypothesis, we test if it exceeds, that is:

The test statistic is:

In which X is the sample mean,
is the value tested at the null hypothesis, s is the standard deviation of the sample and n is the size of the sample.
60 is tested at the null hypothesis:
This means that

A sample of 16 ATM transactions shows a mean transaction time of 67 seconds with a standard deviation of 12 seconds.
This means that

Value of the test statistic:




Thus, the correct answer is given by option b.