Jones runs a family-owned department store in Ba. The store consists of nine different
departments, each with its own department manager. Store hours are Monday through
Saturday from 10:00 A.M. to 7:00 P.M., and from noon until 5:00 P.M. on Sunday.
Each department has its own cash register, and two salespersons are assigned to each
register. To prevent any confusion, each salesperson must enter his or her own secret code
with each transaction. At the end of each day, the sales manager in each department tallies
the department’s register, collects the money (cash and checks) from the register, and
prepares a transmittal slip for the general manager to review and sign. The general manager
then double-checks the cash count before signing the transmittal slips.
After collecting all cash receipts from all departments, the general manager prepares a daily
cash sales report and sends it to the store’s finance manager. The finance manager again
counts the money and signs three copies of the daily cash sales report. She keeps one copy
for herself, a second copy goes to the store accountant, and the last copy goes to the store
manager. The finance manager then puts all of the cash into the company safe, where it
stays until the next morning when it is picked up by an armored car service.
The store accountant reconciles copies of cash sales reports with bank deposit slips and
with credits on the monthly bank statement.
Jones has a close relationship with the bank, so he was always called first when there is
any kind of issue or problem. He just received a call from one of the bank’s customer
service representatives who suggested that he look into some customer checks that had
recently bounced. The bank representative said that some of the payer names on the checks
had come up in bad checks written to a number of other local businesses.
“You have an insider working against you,” said the bank employee. “This is happening
all over town; I heard a police investigator say that there’s always in insider involved.