Question

Can u guys hurry up pleasee The manager of a local appliance store wants to conduct a customer satisfaction survey. Which population should the manager survey? A.Sales people in the store. B.People in charge of repairs at the store. C.People who bought a major appliance from the store. D.Prospective buyers who visit the store.

Answer 1

C. People who bought a major appliance from the store.

Explanation:

A customer satisfaction survey is a market survey carried out to analyze how satisfied users or customers are in using or consuming a particular product or service. Basically, it has to be carried out on the customers themselves. By costumers, we mean those that have bought and/or used the service or product.

For the local appliance store, the manager should survey people that have bought at least one major appliance from the store. Those are the right people that should make up the population to be surveyed. This is because;

i. They are the consumers of the product.

ii. They have bought and definitely used the product.

iii. They have some usable and useful experiences since they have handled the product.