Question

After migrating the company’s entire datacenter infrastructure to a private IaaS solution, while at the same time maintaining the current network and server logical configuration, the IT director eliminated 50% of the IT engineering staff. The remaining staff has now shifted focus from a daily server maintenance and upkeep role, to more of a service provisioning, performance, and reporting role. Which of the following was MOST impacted by this migration?

A. Service design
B. Service strategy
C. Service operation
D. Service transition

Answer 1

Answer: C. Service operation

Step-by-step explanation:

Based on the information given in the question, the service operation will be mostly impacted by the migration.

Service operation simply means the day-to-day activities, and processes which are responsible for the delivery of value through technology to the business.

Since the the company’s entire datacenter infrastructure has been migrated to a private IaaS solution, this will affect the service operation.