Answer:
- the costs of training employees in quality
- the costs of measuring and inspecting products and services
Step-by-step explanation:
Indeed, this form of cost is very much important to improve upon quality standards in manufacturing firms.
Remember, they can be directly related to the products like; inspecting work-in-process and finished goods, or they could be indirect like;
- cost of hiring staff to provide inspections
- cost of equipment inspection
- cost of printing/producing inspection document guide, etc