Answer:
True.
Step-by-step explanation:
The problem-solving process can be defined as the systematic approach used to identify and determine the solution to a particular problem.
The steps involved in the problem-solving process are;
1. Identify and define the problem: this is the first step to be taken in solving a problem. This is to ensure that, the focus is on the main issue or situation (goal) and all efforts is channeled in the right direction rather than the symptoms.
2. Gathering of information: this helps to consider the options available in solving a problem effectively.
3. Consider your options: this helps to compare the available and viable solutions to the problem.
4. Weigh disadvantages and evaluate a solution: you weigh the disadvantages of each solution, before choosing the one with the least disadvantages.
In the problem-solving process used for making decisions, you should try to frame any issue (problem) in positive terms when you seek to define it because that would help you to quickly proffer solutions and think in the right direction.