Answer:
(a) gives citizens the perceived understanding that the legal process is fair and equitable
Step-by-step explanation:
In procedural justice, we truly look at how fair a process used by those in positions of authority has been, to reach specific outcomes or decisions. It mostly focuses on the way the law-enforcement agencies like the police and other legal authorities interact with members of the public. Certain researches conducted have revealed that citizens are more concerned about how they are treated during a certain process by those in position of authority than the outcome of the encounters