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The contemporary operations are relying more and more on advanced technology in order to maintain competitive in the market. For each of the following service industries, describe one technology application/ system and the benefit of adopting such

a. Fast Food
b. Hospital
c. Airport/ Airlines
d. Education
e. Warehousing

1 Answer

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Answer:

A- Fast Food --- Delivery apps such as Uber Eats. These applications allow people to purchase food without showing up at the fast food outlet, which allows consumers to save time, for example, if they need to eat during working hours.

B- Hospital --- Online medical appointment system. It allows patients to coordinate medical appointments through the internet through a single system, avoiding the crowding of people in hospitals.

C- Airport/Airlines --- Offers search applications. They make the person who wants to buy a plane ticket get it at the best available price.

D- Education --- Distance online universities. They guarantee higher education for people who live in areas far from the urban centers where the universities are located.

E- Warehousing --- Online shopping applications such as Amazon. They allow consumers to purchase warehouse products online.

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