Register
5. For each of the characteristics of excellent service below, provide a scenario in which the characteristic is exhibited. The first one is done for you. (1-2 sentences each, 2 points each). (a) Be Knowledgeable
116,396 views
15 votes
15 votes
5. For each of the characteristics of excellent service below, provide a scenario in which the characteristic is exhibited. The first one is done for you. (1-2 sentences each, 2 points each).

(a) Be Knowledgeable
Answer: Customer: “Excuse me, sir, I was wondering if this suit is dry clean only?”
Clerk: “Yes, that suit is 100% wool, so it is recommended that you have it dry cleaned.”
(b) Be Friendly
Answer:
(c) Be Responsive
Answer:

User KyriakosSt
by
2.6k points

2 Answers

6 votes
6 votes

Answer:

2. Hey, Melissa you have on a nice purple shirt on today.

Explanation: Melissa said, "Thanks its one of my favorite shirts it puts me in a good mood".

3. My teacher said, "tests are due tomorrow and I'm not accepting any late work.

Ok, I responded I will have my work completed and on time for class tomorrow.

User Palamunder
by
2.6k points
23 votes
23 votes

Answer:

I only know b

Step-by-step explanation:

ok sir then i will buy it

User Magno
by
3.0k points
Ask a Question
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.

1.6m questions

2.0m answers

Other Questions

If the rate of inflation in Japan dramatically increases while the rate of inflation in the United States remains constant, then a. the demand curve for dollars shifts to the left. b. the demand curve
If you buy a one-year bond for $4,000 and the issuer pays you back $5,000 at the end of one year, the interest rate on the bond is
Kylie is risk averse and has $1,000 with which to make a financial investment. She has three options. Option A is a risk-free government bond that pays 5 percent interest each year for two years. Option
From the standpoint of the issuing company, a disadvantage of using bonds as a means of long-term financing is that Group of answer choices bond interest is deductible for tax purposes. interest must be
In January of the current year, Dora made a gift of stock to her granddaughter. At the time of the gift, the stock was worth $15,000. Several months later in the same year after the gift, a $500 dividend
Link Copied!