Answer:
1 hour 20 minutes
Explanation:
Time to fix car ( repair time ) = 20 minutes
Breakdown rate ( λ ) = 2 car per hour
first step : determine service the service rate ( μ )
= 60 minutes / 20 minutes
= 3 cars per hour
next : determine the average waiting time for a disabled car
= 1 / (μ - λ)
= 1 / service rate - breakdown rate
= 1 / ( 3 - 2 )
= 1 / 1 = 1 hour
Finally Total time for a disabled car to be fixed
= repair time + average waiting time
= 20 minutes + 60 minutes
= 1 hour 20 minutes